Refund policy

RETURN & REFUND POLICY

We want every Mami to love their order—but please read the details before checking out, because cute decisions are still permanent. 💋

ALL SALES ARE FINAL

Each MamiYard item is made specifically for you, so we do not accept returns, exchanges, or cancellations for incorrect sizes, changes of mind, or accidental orders. Please review the product description, size guide, color, and shipping information carefully before purchasing.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If we sent the wrong item or your order arrived damaged or defective, contact us within 7 days of delivery. Please include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

After reviewing your claim, we may offer a replacement or refund. Items that have been worn, washed, altered, stained, or damaged after delivery are not eligible.

ORDER CANCELLATIONS

Orders begin processing shortly after they are placed and cannot be changed or canceled once production has started. Double-check everything before submitting your order, Mami.

SIZING

Customers are responsible for selecting the correct size. Product measurements and fit information are included in each listing. We cannot issue refunds or exchanges because an item does not fit as expected.

LOST OR STOLEN PACKAGES

MamiYard is not responsible for packages marked as delivered by the carrier. If your package is lost in transit, please contact us so we can assist with filing a claim. Customers are responsible for entering a complete and accurate shipping address at checkout.

REFUNDS

Approved refunds are returned to the original payment method. Please allow 5–10 business days for your bank or payment provider to process the refund.

By placing an order with MamiYard, you agree to this policy.

Need help with an order? Contact us through our email at mamiyardcontact@gmail.com and include your order number.

Keep it cute and keep your receipts, Mami.